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Privacy Policy

Last updated: March 2026

1. Data Controller

Old Forrest Consulting (“we”, “us”, “our”) operates Cribster Powered by KW Westfield and is the data controller responsible for your personal information.

2. Information We Collect

We collect the following types of information:

  • Account information: Name, email address, and role (buyer or agent) provided during registration
  • Usage data: Pages visited, listings viewed, search queries, and interaction patterns
  • Saved listings: Properties you save or favorite within the Service
  • Contact attempts: Information submitted when you request to contact a listing agent
  • Device information: Browser type, operating system, IP address, and device identifiers

3. How We Use MLS Data

MLS listing data displayed on the Service is used solely for the purpose of providing property search and display functionality to consumers. We do not sell, license, or share MLS listing data with third parties for their independent use. MLS data is displayed in accordance with the rules and regulations of the applicable MLS.

4. Cookies and Analytics

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. This includes:

  • Essential cookies: Required for authentication and core functionality
  • Analytics cookies: Help us understand usage patterns and improve the Service
  • Preference cookies: Store your settings such as search filters and view preferences

5. Third-Party Services

The Service integrates with the following third-party services that may process your data:

  • NextAuth: Authentication and session management
  • Cloudinary: Image hosting and optimization for listing photographs

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.

6. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With real estate agents when you initiate a contact request through the Service
  • With service providers who assist in operating the Service (hosting, analytics)
  • When required by law or to protect our legal rights

7. Data Retention

We retain your account information for as long as your account is active. Usage data and analytics are retained in anonymized form. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of non-essential cookies and analytics

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service. Continued use after changes are posted constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your rights, contact Old Forrest Consulting at privacy@cribster.app.